Refund and Return Policy

Return Policy

Thank you for shopping with Online Pay. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 30 days of the delivery date for a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include proof of purchase with your return.

Refund Policy

If you are not completely satisfied with your purchase, you may request a refund within 7 days of the delivery date. To request a refund, please contact our customer support team with your order details and reason for the refund.

Refunds will be issued to the original method of payment within a reasonable timeframe after the return is received and processed. Please note that shipping costs are non-refundable.

Exchanges

If you would like to exchange an item for a different size or color, please contact our customer support team to arrange for an exchange. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately for assistance. We will work with you to resolve the issue and provide a replacement or refund as needed.

Contact Us

If you have any questions or concerns about our refund and return policy, please contact us at email. Our customer support team is here to assist you.

Changes to This Policy

We reserve the right to update or change our refund and return policy at any time. Any changes will be posted on this page with a revised effective date.

Last Updated: Feb,2024